1 Q:Why does It always show “Request service” or “Connecting” when adding the camera?
A:Because of the busy network or server, sometimes you may login in it slowly,please wait 2~3mins by patience, or restart the APP
2 Why can’t i find the wifi or camera?
A. Please ensure the camera is being charged, and it has finished initialization. B.Please check if the camera has been in AP mode(blue light slowly flash,7seconds per time).If for that, that means your camera has already connected to a router, if you want to find the camera’s wifi, please reset the camera. C.Please press the reset button for about 10 seconds when charging to set the camera to factory default.
3 Q:Why does the camera show “Device offline” on my app?
A.When Point to point mode:please check if your mobile has connected to the camera’s wifi
B.AP mode: 1.Please ensure the camera has successfully connected to your router(If it succeeded, the blue LED will flash slowly,6~7 seconds per time)
2.It may caused by the wrong wifi password or the camera can’t find the router’s signal. So please kindly reset the camera,keep it close to your router, then re-use it starting.
4 Other problems:
Please kindly try to reset the camera, or contact with us directly.
1) Real-time Video Recording,Support 1920x1080P Full HD Video Resolution
2) Video Format: H.264 25FPS AVI
3) Angle: 90°
4) Support Audio Recording,Support Motion Detection Recording,Support Snapshot,Support 32GB TF Card in max(Not included)
5) Distance of motion detection shooting:6 m straight-line distance
6) Rechargeable Battery Built-in ,Battery Capacity: 2700mAh
7) Continuous shooting time:Above 4 hours
8) Sound recording range:5㎡
9) Operating temperature:-10-60℃
10) Operating humidity:15-85%RH
11) Play software:VLCPlayer / SMPlayer
12) Most important customers:4
- WIFI SPY CAMERA:As a wall clock in your home, Supports iPhone, Android;Can be used as a security monitor, covert camera, baby room monitor, nanny cam, meeting recorder and much more, in addition to functioning as a high quality WALL CLOCK ;High quality WIFI CLOCK CAMERA with full HD audio & video recording;Motion detection recording; Wifi IP Network Function,Support PC Computer and Smartphone Tablet APP Remote View and Control, with these functions,you can monitor anytime and from anywhere.
- BATTERY CAPACITY: 2700mAh Rechargeable Battery Attached ,Support recording and charging at the same time ,Non-stop Recording,Support 32GB TF Card in Max (Not included).A:1:Low battery, please fully charged it for 4~6 hours or using while charging with a charger (output 2A is better). 2: Please reset the camera,Find the RESET button firstly according to the Product Structure Diagram in the User’s manual, press the button about 5 seconds Until the indicators switch off (or press the “Reset” hole via using a pin), then wait for the indicators light up. Not compatible with the device
- MOTION DETECTION: When motion is detected, the camera will send a image to your phone. And with Real-time Audio & Video Recording, this mini gadget will faithfully record your uninvited guest’s action in real-time and can act as proof provider for further use when there is any accident. Distance of motion detection shooting:6 m straight-line distance
- HIDDEN CAMERA: It is a functional wall clock hidden covert camcorder DVR camera, works as normal wall clock.You can record both photos and video without anyone pay attention. please charge the battery for this product (about 4-6 hours)
- 1080P HD VIDEO – The hidden camera streaming stunning HD video and audio that allows you to monitor exactly what is going on when you aren’t around in your home, office, business, or wherever you need covert video surveillance.This Wifi clock Camera produces 1080P HD Video Resolution at Video Frame Rate 25fps ,so recorded events are always crystal-clear. In case if the camera doesn’t work press the reset button for about 3~5secs via using a pin, then both of the two lights will turn off for about 10~15secs,after that the camera will restart again.